Privacy Policy

1. Information We Collect

We collect information you provide directly when you:

• Make a purchase (name, email, shipping address, payment details)
• Subscribe to our newsletter (email address)
• Contact us via our contact form (name, email, phone, message)
• Browse our website (cookies, IP address, browser type)

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Send newsletters (only if you subscribed)
• Improve our website and services

3. Payment Processing

Payments are securely processed by SumUp. We do not store your credit card details. SumUp complies with PCI-DSS standards.

4. Cookies

We use essential cookies for website functionality. We do not use tracking or advertising cookies.

5. Third-Party Services

We use:

• SumUp - Payment processing
• Resend - Email delivery
• Cloudflare - Website hosting and security

These services have their own privacy policies.

6. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

7. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Data portability

Contact us to exercise these rights.

8. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

11. Contact Us

For privacy-related questions: Contact form or email simon_stephens1978@icloud.com